When you cannot cancel, delete, remove queue files on printer, please follow this:
Open services.msc --> stop 'Print Spooler' service.
Go to C:\Windows\System32\spool\PRINTERS and remove all items here.
Start 'Print Spooler' and check.
Open services.msc --> stop 'Print Spooler' service.
Go to C:\Windows\System32\spool\PRINTERS and remove all items here.
Start 'Print Spooler' and check.
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