This is how to fix it:
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK
- In Registry Editor, select File, Export and then save a copy of the registry to the desktop.
- In Registry Editor, expand HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services.
- Right-click Winsock, and then click Delete. When you are prompted to confirm the deletion, click Yes.
- Right-click Winsock2, and then click Delete. When you are prompted to confirm the deletion, click Yes.
- Click Start, then Control Panel, and then Network & Internet Connections.
- Right-click on Local Area Connection, and then click Properties.
- In the Local Area Connection Properties click Install.
- In the Select Network Component Type click Protocol, and then Add.
- You will now see a list of available protocols, click Have Disk…
- Enter the following path, c:\windows\inf or c:\winnt\inf, and then click OK
- You will now see an expanded list of available protocols, select Internet Protocol (TCP/IP), and then click OK
- Reboot
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